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After-Sale Service |
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Jyejiang group has offices in Taiwan and China, and a distributor in Japan to give our world wide customer instant technique
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Guarantee terms and conditions
All products purchased from Jyejiang are under guarantee
- 1 . all our products carry a 1 year exclusive guarantee
- 2 . fixed products carry 30 days guarantee
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Guarantee is valid from one of the terms
- 1 . Manufacturing date
- 2 . Date of purchase
- 3 . Purchase certificate issued by Jyejiang
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Guarantee is not applicable for the following conditions and fee may occur for repair
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1 . Guarantee expire
2 . Damage causes by not following the manual
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- 3 . Damage causes by natural disasters (flood, fire, earthquake etc..), sabotage or other unnatural
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- usages
- 4 . Damage causes by third party or product is altered without Jyejiang's recognition
- 5 . If the parts (memory, hard disk) of the product expires the guarantee offered by manufacturer
- , a handling fee will be occurred aside from the fixed charges.
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6 . Problem caused by installation of soft wares not purchased from Jyejiang
- 7 . Damages caused by virus and hacker
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8 . Data and information should be back up before fixing. Jyejiang is not responsible for any
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information lose.
- 9 . A consumptive product such as light tube is not under guarantee.
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- 10 . In the event of repair, where a certain model under this guarantee has gone out of production,
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Jyejiang reserves the right to replace with a new model of a similar
11 . Jyejiang reserves the final right to interpret the terms and condition of quality guarantee herein.
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